Testimonials as an email signature: Overdoing it?

by Nathan W. Burke on March 10, 2011

If you came here hoping to learn something today, I apologize. This post is much more of a question than answer.

Testimonials, testimonials, testimonials. If you listed to conventional marketing wisdom, they’re good as gold. Testimonials:

  • Establish credibility from a third party source
  • Show the breadth of paying customers using your app
  • Give prospects a relatable reference (“they have a hospital as a customer. I work for a hospital. This might work for me.”)

We spend a lot of time doing case studies, and I really am a convert. I used to have a jaded opinion, thinking that testimonials for a B2B company were the equivalent of the fake testimonials in the back of comic books in ads:

But, apparently they do work. So I’m trying an experiment: I’m adding testimonials at the bottom of my outgoing emails. Here’s what it looks like now:

So what do you think? Too much? Does it make me look like a snake oil salesman? Or Does it add legitimacy?

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